Customer satisfaction is important to us. This Refund Policy outlines the circumstances under which refunds or replacements may be provided.

Eligible Refund Cases

Refunds or replacements may be approved if:

• Incorrect product was delivered.
• Product arrived damaged.
• Product was spoiled upon delivery.
• Order could not be delivered due to our operational issues.

Non-Refundable Cases

Refunds will generally not be provided if:

• Incorrect delivery details were provided by the customer.
• Customer was unavailable to receive the order.
• Product quality concerns are reported after significant delay from delivery.
• Personal taste preferences differ from expectations.

Reporting Issues

Customers must report any issues within 24 hours of receiving the order and provide relevant photographs where applicable.

Refund Processing

Approved refunds will be processed within 5–10 business days to the original payment method.

Replacement Policy

In eligible cases, Abhi Naturals may offer a replacement product instead of a refund.

Contact Support

For refund or replacement requests, please contact our customer support team through the Contact Us page on our website.

Contact Information

Abhi Naturals
Chinna Market, Jagannayakpur, Kakinada City – 533002
Phone: +91 96188 40041
Email: abhinaturals.org@gmail.com